Privacy Policy

This website and its on-line shop is owned by David Smith, a sole trader.

I take your privacy seriously. I am the controller of your personal data that is held by me under data protection laws.

I do not capture and store personal information about individuals who access this web site, except where you voluntarily choose to supply your personal details. I will only use your personal details to provide the information you have requested and to supply the products you have ordered from this website.

Personal Details that I collect from your product orders:

Email address
Telephone Number

The check-out and order process is protected by Their patented fraud protection system ensures the secure transfer of your shopping data. All your personal and payment data is entered on secure pages and transferred using high grade SSL encryption to protect your data from being intercepted during the transfer on the Internet. initiate and send your order acknowledgement email and transfer you to the Paypal service. Your payment details will automatically be deleted from Santu and Globecharge servers when the order process is complete. Payment transactions are handled by the PayPal service, who may collect additional information from you. All PayPal transactions are subject to the PayPal Privacy Policy.

Personal Details collected by me where you opt in to receive product information:

email address
country of residence

If you consent to me contacting you for this purpose please tick the 'Select to receive A Model Railway info. by email' opt-in box on the website form that you submit. Opt out instructions are always provided in our product information emails.

I do not pass any personal data I hold to third party organisations and/or individuals, except with your express consent; unless we are required to do so by law. You have the right to ask to see your personal data I hold, to ask me to amend that data and to erase that data, although to comply with Government regulations for business tax purposes personal data associated with product sales must be held on file by me for 5 years from the date of your order.


Cookies Privacy Statement

This notice is provided in accordance with the 'Privacy and Electronic Communications (EU Directive) Regulations 2003' If you select 'Remember my shopping cart' on the Basket Page, or 'Remember my details for future visits' on the Checkout Page a persistent cookie is created. The persistent cookie is a small piece of data that is stored in a file on your computer hard disk.

Information in the cookie stored on your computer by this web site:

Your personal details that you have submitted onto a form for us to action delivery and billing of product purchases. Next time you visit the web site you will be given the option to use the personal details previously provided so you don't need to write it all out again.

Contents of your shopping cart:

If you leave the site for any reason before completing a transaction the cookie will retain the contents of the cart so that when you return you can pick up where you left off. Your cart is NOT processed by the web site until you complete the transaction.

You can delete items left in the cart if you wish. You can delete the cookie file from your computer. It is usually located in the 'Temporary Internet Files' and/or 'Cookies' folder within the Windows directory and its name is usually 'Cookie:@. The location and file name may vary between Browsers and Operating systems. You may need to search files on your computer using the shop web address as a search term to find it.

Web Site Terms of Use

The content of this web site is provided for the convenience of its visitors and you are advised that, although care has been taken to ensure the accuracy of information presented on this web site, the owner(s) of this web site do not guarantee the accuracy or completeness of this information. The owner(s) of this web site is/are not responsible for the content of third party sites accessible from links provided on this web site. Your use of such sites is entirely at your own risk and you are advised to familiarise yourself with the Terms upon entering the third party site. In no event shall the owner(s) of this web site be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with the use of this web site or the content available from this web site.